POLICIES AT LOVELY KNIVES AND LEATHER
Because We Care
We are not Amazon. We are not Walmart. Many of our products are handmade to your specs when you order. Therefore we cannot promise next day shipping.
We can, and do, promise that we will acknowledge your order within 24 hours. We will give you an estimated time for the completion of your order. We will update you on the progress of your item.
Free shipping on all orders within the United States.
RETURN AND REFUND POLICY:
We promise that you will love your new item. If, however, you are not fully satisfied, please return the item within 30 days of receipt and we will refund your money. Return shipping is not included.
There is no money back guarantee on personalized items (items that include initials or names, etc.) However, please contact Shannon to help resolve any issues in this area on an individual basis.